PingOne

Adding a notification template

To add a notification template, you’ll select a default notification template and customize it to meet the needs of your organization. New notifications are based on a default notification type.

  • The templates that are created to be used in DaVinci are customizable.

  • To protect the email reputation scores for all of our customers, PingOne trial licensees can’t use the built-in PingOne email domain (@pingone.com) to send email notifications with customized content. Paid licensees can customize the content, and Trial licensees can create custom email notification content when using their own SMTP server or custom email domains. Learn more in Setting up a trusted email domain and Configuring a custom SMTP email notification server.

  • You must have the Environment Admin role to add and edit notification templates.

Steps

  1. In the PingOne admin console, go to User Experience > Notification Templates.

  2. Click .

  3. In the Add Notification modal, enter the following:

    1. Type: Select the purpose of the notification template.

      • Account Created

        The Account Created notification template is used only for accounts created as a result of a PingOne DaVinci flow.

      • Credential Issued

      • Credential Revoked

      • Credential Updated

      • Device Pairing

      • Digital Wallet Pairing

      • Email Address Verification (Admin)

      • Email Address Verification (User)

      • General

      • Invite (Admin)

      • New Device Paired

      • Password Recovery

      • PingOne Verify Email Address and Phone Number Verification

      • PingOne Verify ID Verification

      • Strong Authentication

      • Transaction

      • Verification Code

        You can find more information about each notification type in Notification Templates.

    2. Name (optional): A unique identifier for the notification template. The name appears in the notification template list to help administrators choose the appropriate template.

  4. Click Create.

Result

The notification template is added to the notification templates list.

Next steps

Edit the notification template as needed. Learn more in Editing a notification template.