PingOne

User Devices report

You can view and export reports that list multi-factor authentication (MFA) device details, such as the username and user ID associated with the device, using a number of device-related filters. For example, you can generate a report listing all email devices or a report containing all of the devices with phone numbers that start with a certain country code.

Steps

  1. In the PingOne admin console, go to Directory > Users.

  2. Click User Devices Report at the top of the page.

    Result:

    The table shows basic information for each device, such as the associated username and the device type.

  3. Click Filter to narrow the data displayed, based on one or more of the following criteria:

    • Device Type

    • User ID

    • MFA Status

    • Email Address

    • Phone Number

    For email address and phone number, you can specify the whole address or number or use the Starts with option. When you use the Equals option, the search is case-sensitive. When you use the Starts with option, the search is not case-sensitive.

  4. To export the displayed data to a file:

    1. Click Generate Report.

    2. Select Generate CSV or Generate JSON.

    3. When the export is finished, copy the displayed password, which you’ll need to open the .zip archive containing the requested output, and then click Download CSV or Download JSON.

    The generated file is available for up to 2 hours. To generate another report within this time period, change the filters applied to the data.