PingOne

Managing a user’s credentials

You can view and revoke a user’s credentials from the Users page.

Learn more about Creating a credential in PingOne Credentials.

Steps

  1. In the PingOne admin console, go to Directory > Users and browse or search for the user that has the credential you want to view or revoke from.

  2. Click the user entry to open the user details panel.

  3. Click the Services tab and then Credentials.

    If a user has a credential issued to them, they’re listed here with the following status:

    • Active: A credential is issued and appears in the digital wallet.

    • Pending: A credential is issued but isn’t in the digital wallet yet.

    • Revoked: A credential is revoked and appears as revoked in the digital wallet.

  4. (Optional) To revoke a credential:

    1. Next to the credential that you want to revoke, click the More Options (⋮) icon, and then click Revoke.

    2. Click Revoke in the Revoke credential dialog box.