PingOne

Provisioning

PingOne provisioning propagates user identity information from the PingOne directory to a target identity store or from a source identity store to the PingOne directory.

The provisioning service synchronizes changes to and from the source and target identity stores. Provisioning events are triggered by any addition, change, or deletion of users or user information in the source identity store.

How do I use it?

Create a connection that defines the source or target identity store for identities. You can then set up rules to define which identities from the source identity store are provisioned. Rules define which users are provisioned and how attributes are mapped between the source identity store and the target identity store.

Rules include:

  • Source: The connection to the source identity store.

  • Target: The connection to the target identity store.

  • User Filter: Determine which identities are provisioned, based on factors such as population or user attributes.

  • Attribute Mapping: Map attributes from one identity store to another.

  • Group Provisioning: Sync a group along with its memberships to a software as a service (SaaS) application.

Inbound and outbound provisioning

You can use some connection types for outbound provisioning, some for inbound provisioning, and some for both.

For outbound provisioning, identities flow from PingOne to an external identity store. PingOne is the source and the external identity store is the target. For outbound provisioning, changes are near real-time. When there is a change to a user in PingOne, the target identity store is updated immediately.

For inbound provisioning, identities flow from an external identity store to PingOne. The external identity store is the source and PingOne is the target.

For inbound provisioning with the Workday provisioner, a polling mechanism checks the source identity store every 15 minutes. When there is a circuit breaker due to polling failure, reset is 12 hours. After 12 hours, the polling mechanism will attempt to run a full re-sync for the associated provisioning rule. For LDAP inbound poll failure, the reset is 30 minutes. Learn more about sync status in Sync Status and Viewing sync status.

We recommend that you use the SCIM provisioning connection for outbound provisioning only. For importing identities into PingOne, use the SCIM Users API. Learn more in Using the SCIM API to import users.

PingOne must be either the source or target identity store.

The following table shows the connection type:

Identity store Inbound Outbound

Yes

Yes

No

Yes

No

Yes

No

Yes

No

Yes

Yes

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

Yes

Yes