Advanced Identity Cloud

Enable Device Management node

The Enable Device Management node controls the restrictions placed on users who want to reset or remove registered multi-factor authentication (MFA) devices.

By default, authenticated users can only remove a registered MFA device if they have authenticated by using a matching device. For example, to delete a device registered for OATH, they must have successfully authenticated by using a journey that includes an OATH Token Verifier node.

You can use this node in a journey to relax or remove this restriction.

Compatibility

Product Compatible?

Advanced Identity Cloud

Yes

PingAM (self-managed)

Yes

Ping Identity Platform (self-managed)

Yes

Inputs

The node requires that the username of the identity authenticating is acquired previously in the journey. For example, by using a Platform Username node.

Dependencies

This node has no dependencies.

Configuration

Property Usage

Device Check Enforcement Strategy

The MFA authentication method that is required to allow users to remove registered devices.

Choose from:

SAME

The user must have authenticated with the same MFA type (WebAuthn, OATH, Device Binding, or PUSH) as the device they want to delete.

This matches the default behavior, as if this node were not used.

ANY

The user must have authenticated with any MFA type (WebAuthn, OATH, Device Binding, or PUSH) to be able to delete a device.

NONE

The user does not have to authenticate using WebAuthn, OATH, Device Binding, or PUSH to be able to delete a device.

If you use this option, ensure you authenticate the user as strongly as possible before allowing them to delete a device.

The default is SAME.

Outputs

This node adds a flag to the auth session the journey creates, depending on the Device Check Enforcement Strategy property.

The flag determines which MFA device types, if any, the user can delete.

Outcomes

Success

Any of the following situations result in the Success outcome from this node:

  • The Device Check Enforcement Strategy is set to SAME.

    This setting relies on existing behavior to update the auth session and makes no changes of its own.

  • The Device Check Enforcement Strategy is set to ANY, and at least one MFA type was used previously in the journey.

  • The Device Check Enforcement Strategy is set to NONE, and the node was able to update the auth session.

Failure

Any of the following situations result in the Failure outcome from this node:

  • The username property of the identity is not available.

  • The user is marked as inactive.

  • The Device Check Enforcement Strategy is set to ANY, but the authentication journey didn’t perform MFA.

  • The node attempted to update the auth session but did not succeed.

Errors

This node does not output any user-facing error messages.

Example

The following example journey allows users to reset their registered MFA devices without having to authenticate using MFA.

Example Enable Device Management node journey
Figure 1. Example Enable Device Management journey

  • The user enters their credentials, completes the CAPTCHA, and is verified against the identity store.

  • A subtree sends a one-time passcode (OTP) to the user’s email address to verify they have access to the address they have in their profile.

  • The Enable Device Management node, with the Device Check Enforcement Strategy property set to NONE, upgrades the session the user receives to allow them to delete any of their registered MFA devices.