Known issues and limitations

This integration doesn’t support group provisioning.

When an LDAP user is deleted in a targeted group distinguished name (DN), the provisioning connector doesn’t propagate the deletion until a new user is added to the group. This limitation is compounded when the User Create provisioning option is disabled. You can find solutions in SaaS provisioner does not remove the user in the Ping Identity Knowledge Base.

Because of PingFederate limitations, user attributes cannot be cleared once set.

Zoom only allows a single value for the Roles attribute.

Zoom doesn’t allow users with the admin role to be disabled or deleted. Change the user’s role first.

Because of a limitation in Zoom, if a user’s attributes change at the same time they’re enabled or disabled, only the disabled status is updated in Zoom. The attributes are updated the next time a change is made to that user.