PingID Administration Guide

Mobile app 3.5.0 (January 5, 2026) iOS

New features and improvements in PingID mobile app 3.5.0

Pair MFA and Creds using the same QR Code

Improved PingID mobile app

In PingID accounts that are managed out of PingOne, PingID now generates a single QR code per organization. When both MFA and Creds are enabled, users can scan the QR code to pair MFA and Creds simultaneously.

Unpairing the PingID mobile app from a user’s device doesn’t automatically unpair Creds.

Push notification not received

Fixed TRIAGE-29818 PingID mobile app

Fixed an issue that was preventing users from receiving further push notifications if they previously denied a push notification.

Improvements to security, performance, and reliability

Improved PingID mobile app

We made some general improvements to security, performance, and reliability.

Support for iOS 15.x and earlier

Info PingID mobile app

From the next version, PingID mobile app will not support iOS 15.x and earlier.