Requirements
Ping Identity supports customers using the versions specified here. Other versions and alternative environments might work as well. When opening a support ticket for an issue, however, make sure you can also reproduce the problem on a combination covered here.
Supported clients
Java Agent supports the latest stable versions of web browsers that support JavaScript 5 and later.
AM requirements
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Java Agent supports AM 7.2 and later versions.
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Java Agent requires the WebSocket protocol to communicate with AM. Both the Java container and the network infrastructure must support the WebSocket protocol.
Read your network infrastructure and Java container documentation for more information about WebSocket support.
Java platform requirements
Java Agent runs in a Java container and requires a Java Development Kit. For the best security, use the most recent supported Java update.
Java platform requirements Java Agent 2025.3
Vendor | Version | Comment |
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Oracle Java |
11(1) |
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17 |
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OpenJDK |
11(1) |
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17 |
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(1) Support to be discontinued in a future release.
Java platform requirements Java Agent 2024.11
Vendor | Version | Comment |
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Oracle Java |
11(1) |
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17 |
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OpenJDK |
11(1) |
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17 |
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(1) Support to be discontinued in a future release.
Jakarta platform requirements
Jakarta platform requirements Java Agent 2025.3
Java Agent supports Jakarta EE 9+.
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
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(1) Support to be discontinued in a future release.
Jakarta platform requirements Java Agent 2024.11
Java Agent supports Jakarta EE 9+.
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
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(1) Support to be discontinued in a future release.
Jakarta platform requirements Java Agent 2023.11
Java Agent supports Jakarta EE 9+.
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
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(1) Support to be discontinued in a future release.
(2) Doesn’t support JDK 17.
Jakarta platform requirements Java Agent 5.10
Java Agent supports Jakarta EE 9+, with JDK 11.
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
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(1) Support to be discontinued in a future release.
Java EE platform requirements
Java EE platform requirements Java Agent 2025.3
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
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(1) Support to be discontinued in a future release.
(2) Version 14.1.1 doesn’t support JDK 17 but 14.1.2 does.
Java EE platform requirements Java Agent 2024.11
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
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(1) Support to be discontinued in a future release.
(2) Doesn’t support JDK 17.
Java EE platform requirements Java Agent 2023.11
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
---|---|---|
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(1) Support to be discontinued in a future release.
(2) Doesn’t support JDK 17.
Java EE platform requirements Java Agent 5.10
Operating systems (OS) | OS versions | Web application containers & minimum supported versions |
---|---|---|
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(1) Doesn’t support JDK 11.
(2) Support to be discontinued in a future release.